Introduction to Users Screen
Users Screen Overview
The Users screen provides a comprehensive list of individuals configured within your Teams phone system. It is where you can quickly review user status, contact information, and specific feature settings.
We can see in this example above that Adele is the only user with a direct phone number assignment. Alex is phone ready/enterprise voice enabled, but has no number assigned at the moment. All users have voicemail enabled.
Understanding the Columns
| Column | Description |
| User | The user's full name. |
| The user's primary email address, or if unavailable the user's UPN. | |
| Number | The direct phone number assigned to the user. |
| Private Number | A separate internal or private number, if assigned. |
| Phone Ready | Indicates the user's phone system readiness:
• A green checkmark means the user is fully ready and Enterprise Voice enabled. • A warning triangle means the user's phone system license is ready, but they are not yet Enterprise Voice enabled. |
| Status Icons | Icons indicating specific user settings: • Letter Icon Indicates if voicemail is enabled (yes/no). • Phone with Arrow Icon Indicates if call forwarding is turned on for the user. • Settings Cog: Allows you to access and modify the user's detailed settings. |
Important Notes
Ineligible Users: Users who lack the necessary licensing or are designated as resource accounts will not appear in this list.
Filtering: Use the Search all columns... field and the filter dropdowns to quickly narrow down the list of users you are looking for.
Refresh: Click the Refresh button in the top right corner to ensure you are viewing the most up-to-date data. This pulls a refresh of data direct from Microsoft.
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