Partner Hierarchy
Partner Hierarchy Overview
The Partner Management portal allows full flexibility in how your Partner tree is built. This is to allow you to match the hierarchy with your own business.
At a high level there are three fundamental object types:
- Partners - These are wrappers for a collection of child partners and optionally customers. A partner might have lots of customers but no child partners. Alternatively a partner might have no direct customers but a tree of child partners below it.
- Customers - These map with end customers. Typically one per Microsoft tenant of your end customer.
- Customer Service Instance - This is an instance of a service e.g. Call Manager. This is an instance of a service, provisioned in a specific region, for a specific Microsoft tenant.
The partner hierarchy allows full flexibility. For example, you may just have a single layer of resellers, or you may have a deeply nested set of large resellers that in turn have their own smaller resellers etc.
When a user is invited to the Partner Portal, they have access to that specific partner and all partners and customers in the partner tree from that point down.
Navigation
The top right Partner Path show where in the tree of partners we are currently working from.
In this case, if we navigated to 'Portal Users' and sent an invite, that new user would have access at Vazon Bay IT level and everything below, including the child partner Vale Telecom Services.
The left side navigation allows changing between Partners and Customers, where the Customer list is at the same level as shown in the breadcrumbs:
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