What's new in Provisioner
October 2025
Additional Reporting API Endpoints
Provisioner API now exposes additional reporting endpoints to allow aggregate stats on Call Manager tenants. This allows a view of numbers, users, licenses and calls, on a per-day basis.
Full Partner and Customer Search
The Provisioner UI and API now offer a deep search option. This searches over both partners and customers to find results in the platform data tree. From the UI deep links are then available to go direct to the partner or customers as appropriate.
Improved Multi Brand Support
The Provisioner UI now offers improved support for partners that offer multiple brands. Provisioner provides a multi brand option, as appropriate, for new partner and customer creation.
September 2025
Improved Portal Email Invitations
Portal invitations can now be deleted direct from the portal. An additional information screen is also available that includes email correlation ID, which aids in debugging any mail deliverability issues.
Related Articles
Access a Customer's Call Manager as a Partner
Partners can access the Call Manager instances for all their customers, both at their Partner level and for all child Partners. Login to admin.yourbrand.com Partner Management portal. Navigate to the appropriate Partner level Select Customers on the ...
Overview of Portals
There are two primary portals to operating the Haptap Call Manager service. Partner Management Portal This portal is available at admin.yourbrand.com. The partner portal is where you create and manage customers and resellers. You may decide to give ...
Adding A Customer and Service
Customers can be onboarded via the Partner Management Portal. Adding A Customer Once logged in, selected Customers from the left side menu, then 'Add Customer' button on the right. You will see the new Customer form: The customer name and reference ...
Adding Resellers (Child Partners)
The Partner Management Portal allows a deep tree of partners. A typical setup is to replicate your business's reseller tree in this portal. Add Reseller / Child Partner Adding a new child partner/reseller is a simple process: Login to ...
Partner Management API Integration
The Partner Management portal supports operation via both the UI and underlying API. For those partners that already have their own partner and product management system you may prefer to integrate via API to avoid introducting a new portal. Often ...